View Biographies:
Terry Dooley, Senior Vice President of Information Technology, SHAZAM Network

Danette McGilvray, Enterprise Information Quality Program Manager, Agilent Technologies

Chris Ogden, Director of Software Development - UNC School of Public Health

Dr. Richard Soley, Chairman and CEO Object Management Group, Inc.

Gordon Divitt, Executive Vice President (Operations), CertaPay, Inc.
 
Vision of Value: A Closed-Loop IT Investment Strategy : In this talk, Jim Johnson will layout The Standish Group's vision of a perpetual dynamic IT investment plan that utilizes value as the key indicator for success. First, Jim will demonstrate why you must commit yourself to truly looking at value and not cost. Second, he will provide a roadmap on how to move from a cost-based model to a value-based model. Third, Jim will discuss how to preserve and maintain this value-based model as your IT organization changes.
 
How We Saved 30%: The Electronic Funds Transfer industry is changing; mergers and acquisitions are making competition tough. EFT Networks are rapidly identifying plans to merge data centers, synchronize EFT systems, and improve services while reducing costs. Terry Dooley will discuss how SHAZAM is leading this initiative by implementing the Hewlett Packard Non Stop ZLE architecture to improve the services, while reducing operating cost. Terry will discuss the value of the ZLE architecture and the cost savings, which is more than hard dollars.
 
Return on Requirements: In today's budget constraint environment, insuring that every investment creates a maximum return is essential. This fact is never more true than in the development of new IT products and applications. In this interactive talk, Jim Johnson, Chairman of The Standish Group will discuss how to improve project success and investments by controlling features and functions through assessing requirements based on both risk and return.
 
Enterprise Data Quality Management: Many companies are migrating data from disparate systems to integrated applications or creating warehouses to consolidate information. Danette McGilvray will discuss how information quality can make or break these types of projects - to help a project stay on time and within budget or break the project by increased project costs and timelines due to poor quality data. Danette will show how one Fortune 500 company has implemented information quality in a worldwide ERP (Enterprise Resource Planning) migration project. Hear about real-life best practices and lessons learned in the challenging world of an integrated environment.
 
Overview of Gateway Process: In this interactive talk, members of the Standish Staff will present The Standish Group's CHAOS Development Methodology (CDM) based on a revolutionary gating process. The CDM uses a five-gate system that focuses on an iterative requirement’s building procedure that insures maximum return on investment (ROI) while minimizing risk. During this presentation, members will compare this method of controlling projects against the typical task-milestone method.
 
Legal Eagle, Beagle, or Smeagol? The value of creating effective technical requirements is now considered a best practice to achieving software development project success. However, the crucial next step of effectively translating and integrating deep technical knowledge into the legal contracting process is often not executed well, if at all. This keynote will provide real world examples of software development contracts and their key structures, as viewed from both client and provider perspectives; highlighting what has, and has not, proved successful at reducing TCO and increasing ROI by driving mutual satisfaction and avoiding conflict escalation. A key outcome is to facilitate technical leaders' ability to work with their legal department/counsel on contracts more effectively to proactively improve project outcomes, prevent lawsuits, and win legal battles (when necessary).
 
Technology Trends: Last January, we started to collect DARTS (Demand Assessment Requirements Tracking Survey) data on a monthly basis and have acquired a large amount of primary research to draw our conclusions. In this interactive talk, members of the Standish staff will present The Standish Group's key DARTS results and trends from this yearlong study. These trends include business intelligence, eCommerce, application development and fifteen other categories.
 
Increasing ROI with Model Driven Architecture: Software is expensive to build, and more expensive to maintain and integrate; worse, the moment it's created it's a legacy that must be integrated with everything else that comes afterward. Demands to decrease TCO and increase ROI require that we move up a level to designs that allow implementation on many platforms, as implementation infrastructure changes. Modeling is an obvious way to move to a meta-design level, and Model Driven Architecture (MDA) extends models to implementation, maintenance and integration of applications. Dr. Soley will focus on how MDA standards maximize ROI by supporting long-term integration of corporate assets.
 
A Decade of CHAOS: The year 2004 marks the ten-year anniversary of the infamous CHAOS report and nine years of CHAOS University. Gordon Divitt has earned his Masters Degree from CHAOS University and as of this event will acquire the distinction of Doctor of CHAOS. Dr. Divitt will travel back in time and describe how the lessons learned at old CHAOS U have helped him be a better manager. More importantly, Gordon will highlight the principal lessons of this year’s event and discuss how he will use them in his current organization.

 

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