PROJECT ROI - Part XIII: Return on Requirements

Issue # 268 - February 21, 2003

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Welcome to Issue #268 of The Standish Group's VirtualBEACON™

STAT-BIT

In our month of January DARTS, we asked respondents to rate their 2003 investment plans for Project Management (PM) related skills and compare them to 2002.

69% said it would be heavy-to-moderate
31% said it would be light-to-none

31% said it would be more
69% said it would be the same or less

EDITORIAL

PROJECT ROI - Part XIII: Return on Requirements

In last week's VirtualBEACON we introduced the British Office of Government Commerce (OGC) gateway system. To recap: The OGCs gateway process has six gates; Gate 0: Strategic assessment, Gate 1: Business Justification; Gate 2: Procurement Strategy; Gate 3: Investment Decision; Gate 4: Readiness for Service; and Gate 5: Benefit evaluation. The purpose of the gateway process is to insure project value for the British Taxpayer. The gateway system provides for a peer review and feedback of health projects. If a project is in trouble the peer review will indicate a red light; if challenged a yellow light; and a green light if it is healthy. OGC can not stop a red lighted project, but it can provide pressure for the agency to consider their motivations for going forward.

What is a healthy project versus an unhealthy project? Return on investment is a good place to look at the health of a project. As we also showed in last week's VirtualBEACON, 65% of companies use simple ROI. Projects are made up of features and functions. So concentrating on the scope with regards to return is an interesting concept, since all features and functions will have their own ROI. By understanding the ROI of each feature and function, scope can be changed by priorities for the maximum return. Some functions may have no return at all - so why do them?

The cost part of the ROI formula starts when the project begins and ends when the project is completed. But where does the return start? In most cases the return will begin when the project is completed and implemented. Is there a way to start the return early? Yes, by looking at the features and functions with the highest return and implementing them early, then ROI starts early and the project could become healthier. In fact you may never implement low ROI features and functions as new and more valuable items are identified.

This could also be true for projects. Projects with higher business value need to be prioritized by their return on investment and business value. The Holy Grail of project management would be to go one step further and view these projects as you would for a portfolio of assets. Just like a stock portfolio, you need to introduce the element of risk. While high-flying stocks can give you a magnificent return they could, and often do, fail. This is true on individual projects and the features and functions within a project. By measuring the risk/reward ratio at each of your gates you can then start to see a truly useful project management portfolio.

Click here for more information of the OGC's gateway system


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